Help and support

Find the right recovery option or contact Lux Social support.

Cannot sign in? Request a password reset using the email address for your Lux Social account.

Wallet recovery

Use your saved recovery code and recovery passkey. This opens your Privy wallet identity; it does not restore your Lux social account.

Email us for help with your account, privacy choices, or an account deletion request.

Contact support

Describe what happened and include the page or feature and any error message. Remove private information from screenshots.

Never email passwords, sign-in codes, wallet recovery codes, seed phrases, or private keys.